Frequently Asked Questions
Everything you need to know about shopping with Coyote Direct.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I ensure I am ordering the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Coyote Direct accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.
Can I track my package in real-time?
Yes. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.